Resume

WORK HISTORY

Feb 2014 – Current

EU Community Manager

Sony Interactive Entertainment Inc.

Managing a large and culturally diverse team consisting of different Community Managers and Community Coordinators from diverse cultural backgrounds whilst also project leading various community projects in order to further develop the SIEE community from a marketing perspective.

Dec 2011 – Feb 2014

Greek Community Manager

Sony Computer Entertainment Inc.

I started the official Greek Community for PlayStation Europe. This includes but is not limited to the creation and management of collaborative processes, creating and managing social media channels, content strategy and creation, engaging actively and proactively the community, securing press coverage and building strong and long lasting press relationships.

Feb 2007 – Oct 2011

Technical Team Manager

Infoassist A.E.

Managed various technical support teams of 30 to 40 staff members per team. These include 2nd line support/Sales/Lead Generation and hardware support teams. Lead outsourcing work projects for reputable company clients such as Hewlett-Packard, Epson, LG Electronics, EMC Corp and various others.

Jan 2005 – Feb 2007

Project Manager – IT Supervisor

Elliniki Theamaton Α.Ε.Τ.Ε

In charge for the research, development, implementation and optimization of the company’s network upgrade. This includes but is not limited to desktop/server setup and support, disaster recovery planning, training company staff in order to use various desktop tools and software.

MANAGEMENT SKILLS

Community Management

Team Leadership

Communication & Collaboration

Brand Management

Project Management

People Development

CREATIVE & MEDIA SKILLS

Gamification

User Experience Design

Content Creation & Strategy

SEO & SMO

Social Media Marketing

Localisation

OTHER SKILLS

Video Games

Event Planning

Public Relations

Analytics

ROI Optimisation

Cross Cultural Advertising

QA Testing

Photography

Blogging

 

TESTIMONIALS

Marilena PapacostaHead of Global Marketing and Communications at KOEI TECMO EUROPE LTD

In the occasions I have worked with Lucas I have found him to be a resourceful and driven professional, with a keen eye for those particular elements that can help distinguish a brand and give it the necessary boost to differentiate itself from the crowd. His knowledge of the gaming industry and its accompanying community of gamers has been a valuable source of intel, while his personal dedication has provided us with a truly invaluable and reliable partner.

Nathan MillsPR Executive at KOEI TECMO EUROPE LTD

Working with Lucas is an enjoyable experience, he is a motivated and resourceful individual which shows heavy passion in his work. Lucas has a very deep knowledge of the gaming industry and this is reflected in his excellent community work – with him able to easily pick out the perfect approaches to develop and distinguish brands to boost them within the market. His natural charisma, hands on approach and excellent work approach have made him a valuable partner on the projects we have worked on..

Michael ShillingfordSocial Media Manager – PDSA

Aside from being a generally awesome guy to be around, Lucas is an efficient, passionate and creative Community Manager.Able to unite key influencers and use them effectively to socially promote products, cool down crisis situations and invoke passion from even the most apathetic consumers – Lucas is an invaluable asset to any team and you should hire him for any community management role.

Kostas DiamantisFreelance 3D Generalist

Lucas is great at his work, and also as a person. In more that one occasions, he quickly came up with a solution to the problems arised, displaying creative problem solving skills as well as professionalism in regards to support. I’d highly recommend him and look forward to work with him again.

Theodoros TsakirisIT Director, Infoassist AE

A hard-working and devoted Team Leader with an attention to detail and always punctual with the completion of a task before its deadline.Lucas was in charge of a team of 30 people working for the technical support line of Forthnet S.A, a greek telecommunications company and he always managed his team efficiently without being too strict or lenient with them. Many of his recommendations for improving different working methods in his department were implemented thus improving workflow and using worktime more efficiently.

Natasha HayiannisSenior Recruitment Consultant at Language Recruitment Services

Lucas is a very professional and focused individual. I had the pleasure of meeting him just three weeks ago and he has proven himself to be reliable, determined and driven. There is no doubt that Lucas will achieve his career goals or in fact anything else he sets his mind to because he has a positive attitude, a great sense of humour and makes the effort to go the extra mile. I wish him all the best in his career and I sincerely hope that I will get the chance to work with him in the future..

John ChasoulidisGame Producer @ Yggdrasil Gaming

I wouldn’t know where to begin if I was to recommend Lucas to any future employer/business partner. This guy excels at so many skills some of which are community management related while others fall into brand management, social media marketing and content creation to name some. If however I was to focus on only two of his best qualities, these would be the ability to be proactive and think ahead and also the fact he is a people person, always approachable and always able to fit into teams of people bringing out the best of everyone.

Chin Soon SunCommunity & Social Media Manager at KOEI TECMO EUROPE LTD

Lucas is a passionate and hard working individual when it comes to community management (apart from fitness). He keeps his Greek community updated with the latest news SCEE news and video games. Also he is open minded, kind with knowledge sharing and he always replies and lends a helping hand to take his community to the next level.

Apart from that, he is also the one who always gives me advice, encourages me and motivates me to keep going to improve not just working in this industry but also improve myself to become a better person each day.

He is valuable to his community and is good at his job. Unlike most of the other community managers, he also steps out from the chair in his office to actually meet his community in real life from the various expos and events to help them and inspire them. I believe this is how a community should build his network and community.

Panagiotis AlifragkisHR Business Partner Greece & Italy-Involvement in EMEA-APAC OPS activities

I had been cooperating with Mr. Liaskos Lucas, when he was employed in our company Infoassist SA.

During that time, he had displayed excellent professional skills and proved himself as a fine hard working young man. Throughout the day, his team working skills, efficient performing and programmed schedule, bring about the most desirable results. In addition he was distinguished for his adaptability at the increasingly high demands of his section, with constant research and his willing attendance to related seminars.

The above professional performance was supplemented with his personality traits; he had analytic and practical thinking, takes constructive initiative, is reliable, assiduous and ambitious. These were some of his characteristics, which in combination with his excellent knowledge on IT h/w and s/w made him a very efficient and productive employee.

Nick FragiasNational Coordinator of INLPTA for Greece & Cyprus at INLPTA International NLP Trainers Association

Lucas has been one of the most skillful partners I’ve dealt with. His professionalism and consistency has been impressive. He is 100% business results oriented and has always positive thinking. Lucas is a valuable professional, full of enthusiasm and ready to take action anytime. He works hard and intelligently, in detail and is very organised.